Each product is checked before sending to ensure that the product is in perfect condition. We photograph each before sending and attach a code to ensure that it arrives in good condition at its destination.
If you still believe that your product arrives defective, please contact us by sending an email to firstname.lastname@example.org.
Under no circumstances do we accept returns after fifteen days from the date you receive your order and will not exchange if the product has been used other than simply opening it from its packaging.
You can find more information in our Legal Notice section.
* Note that the woods used are natural and do not carry dyes so the tone of each piece may vary slightly.